Returns & Exchanges

At Orange Tree, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all our furniture and decor collections. If a piece doesn't perfectly fit your space, we are committed to making the return process as seamless as possible.

1

Initiate Your Request

Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Schedule a Pickup

Affix the prepaid shipping label to your box and schedule a convenient home pickup or drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing